知识库 - Acronis

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已移除用户 2020-8-13 下午2:48

差异

旧内容

内容

# 注意事项
1. 您需要有一个管理库的存储节点；
2. 您设置了一个备份计划，将60多台机器备份到这个管理库里；
3. 备份失败，提示如下：
 *远程资源的指定用户名或密码'bsp://…“是不正确的，检查用户名和密码并重新输入*；

完整错误日志的示例: 

```
| error 0x1350016: TOL: Failed to execute the command. Backup plan 'Entire machine to test'
| line: 0x8d165e86fb819597
| file: e:\528\enterprise\common\tol\command\command.cpp:457
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: D332948D-A7A9-4E07-B76C-253DCF6E17FB
| $module: mms_vsa64_14330
|
| error 0x1350016: TOL: Failed to execute the command. Backup plan 'Entire machine to test'
| line: 0x8d165e86fb819597
| file: e:\528\enterprise\common\tol\command\command.cpp:457
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: D332948D-A7A9-4E07-B76C-253DCF6E17FB
| $module: agent_protection_addon_vsa64_14330
|
| error 0x1330029: Failed to execute the command.
| line: 0xe6792a5ee190de2a
| file: e:\528\enterprise\managers\gtob\protection\agent_engine\protect_command.cpp:216
| function: `anonymous-namespace'::ProtectCommand::SafeExecute
| $module: agent_protection_addon_vsa64_14330
|
| error 0x1350035: 2 activities have not succeeded. One of them is displayed.
| line: 0x2e7e9e174f1fb713
| file: e:\528\enterprise\common\tol\replica\event_processor.cpp:104
| function: Tol::`anonymous-namespace'::CreateCumulativeError
| FailCount: 0x2
| $module: agent_protection_addon_vsa64_14330
|
| error 0x1350016: TOL: Failed to execute the command. Backing up
| line: 0x8d165e86fb819597
| file: e:\528\enterprise\common\tol\command\command.cpp:457
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 8F01AC13-F59E-4851-9204-DE1FD77E36B4
| $module: service_process_vsa64_14330
|
| error 0x1350016: TOL: Failed to execute the command. Backing up
| line: 0x8d165e86fb819597
| file: e:\528\enterprise\common\tol\command\command.cpp:457
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 8F01AC13-F59E-4851-9204-DE1FD77E36B4
| $module: gtob_backup_command_addon_vsa64_14330
|
| error 0x1490003: Backup has failed.
| line: 0x1cd98aae889424f9
| file: e:\528\enterprise\managers\gtob\util\impl\convert_batch_result.cpp:58
| function: Gtob::Backup::ConvertBatchResult
| $module: disk_bundle_vsa64_14330
|
| error 0x10424: Failed to prepare an operation.
| line: 0x145a191bfe9050c1
| file: e:\528\processor\batch\batch.cpp:108
| function: Processor::BatchOperation::Execute
| $module: disk_bundle_vsa64_14330
|
| error 0x10456: The specified user name or password for remote resource 'bsp://win-7/test#arl:/EF9E6399-1C5C-44B2-A438-548F20311B28/2C916313-F87B-4D35-BF63-C9432C1852CD/36493890-F481-4642-96EC-669BCFBEAD39' is incorrect. Check the user name and password and retype them.
| line: 0x64a31b1b5afdb223
| file: e:\528\processor\backup\imager.cpp:2398
| function: DaProcessor::ImageArchive::SetLogonToImageStream
| $module: disk_bundle_vsa64_14330

```

# 原因

不正确的错误消息

如果您正在备份大量的机器(60台以上)，那么在超过存储节点的连接数时将出现此错误

# 解决方案

验证备份计划中指定的证书是否正确；

如果证书是正确的，那么增加发生问题的Acronis存储节点的并发连接数量:
 1. 打开 Winodows 的注册表：**start** -&gt; serch -&gt; **regedit**
 2. 浏览以下键
 **HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\ASN\Configuration\StorageNode**
 
 3. 更改以下值：
    - **备份队列限制**：从50增加到比备份计划中的机器数量大的数(例如，如果要备份98台机器，则将该值设置为100)
    
    - **客户端连接限制**：从10到50
    
 4. 重启Acronis存储节点服务

作为一种更简单的解决方法，您可以在一个备份计划中选择更少的计算机

--- 
原文链接：https://kb.acronis.com/content/63668

新内容

内容

# 问题现象
1. 您需要有一个管理库的存储节点；
2. 您设置了一个备份计划，将 60 多台机器备份到这个管理库里；
3. 备份失败，提示如下：


 *远程资源的指定用户名或密码'bsp://…“是不正确的，检查用户名和密码并重新输入*

完整错误日志的示例: 

```
| error 0x1350016: TOL: Failed to execute the command. Backup plan 'Entire machine to test'
| line: 0x8d165e86fb819597
| file: e:\528\enterprise\common\tol\command\command.cpp:457
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: D332948D-A7A9-4E07-B76C-253DCF6E17FB
| $module: mms_vsa64_14330
|
| error 0x1350016: TOL: Failed to execute the command. Backup plan 'Entire machine to test'
| line: 0x8d165e86fb819597
| file: e:\528\enterprise\common\tol\command\command.cpp:457
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: D332948D-A7A9-4E07-B76C-253DCF6E17FB
| $module: agent_protection_addon_vsa64_14330
|
| error 0x1330029: Failed to execute the command.
| line: 0xe6792a5ee190de2a
| file: e:\528\enterprise\managers\gtob\protection\agent_engine\protect_command.cpp:216
| function: `anonymous-namespace'::ProtectCommand::SafeExecute
| $module: agent_protection_addon_vsa64_14330
|
| error 0x1350035: 2 activities have not succeeded. One of them is displayed.
| line: 0x2e7e9e174f1fb713
| file: e:\528\enterprise\common\tol\replica\event_processor.cpp:104
| function: Tol::`anonymous-namespace'::CreateCumulativeError
| FailCount: 0x2
| $module: agent_protection_addon_vsa64_14330
|
| error 0x1350016: TOL: Failed to execute the command. Backing up
| line: 0x8d165e86fb819597
| file: e:\528\enterprise\common\tol\command\command.cpp:457
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 8F01AC13-F59E-4851-9204-DE1FD77E36B4
| $module: service_process_vsa64_14330
|
| error 0x1350016: TOL: Failed to execute the command. Backing up
| line: 0x8d165e86fb819597
| file: e:\528\enterprise\common\tol\command\command.cpp:457
| function: Tol::`anonymous-namespace'::MakeFailResult
| CommandID: 8F01AC13-F59E-4851-9204-DE1FD77E36B4
| $module: gtob_backup_command_addon_vsa64_14330
|
| error 0x1490003: Backup has failed.
| line: 0x1cd98aae889424f9
| file: e:\528\enterprise\managers\gtob\util\impl\convert_batch_result.cpp:58
| function: Gtob::Backup::ConvertBatchResult
| $module: disk_bundle_vsa64_14330
|
| error 0x10424: Failed to prepare an operation.
| line: 0x145a191bfe9050c1
| file: e:\528\processor\batch\batch.cpp:108
| function: Processor::BatchOperation::Execute
| $module: disk_bundle_vsa64_14330
|
| error 0x10456: The specified user name or password for remote resource 'bsp://win-7/test#arl:/EF9E6399-1C5C-44B2-A438-548F20311B28/2C916313-F87B-4D35-BF63-C9432C1852CD/36493890-F481-4642-96EC-669BCFBEAD39' is incorrect. Check the user name and password and retype them.
| line: 0x64a31b1b5afdb223
| file: e:\528\processor\backup\imager.cpp:2398
| function: DaProcessor::ImageArchive::SetLogonToImageStream
| $module: disk_bundle_vsa64_14330

```

# 原因

不正确的错误消息

如果您正在备份大量的机器(60 台以上)，那么在超过存储节点的连接数时将出现此错误

# 解决方案

验证备份计划中指定的证书是否正确；

如果证书是正确的，那么增加发生问题的Acronis存储节点的并发连接数量:
1. 打开 Winodows 的注册表：**start** -&gt; serch -&gt; **regedit**
2. 浏览以下键
 **HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\ASN\Configuration\StorageNode**
 
3. 更改以下值：
    - **备份队列限制**：从 50 增加到比备份计划中的机器数量大的数(例如，如果要备份 98 台机器，则将该值设置为 100)
    
    - **客户端连接限制**：从 10 到 50
    
4. 重启 Acronis 存储节点服务

作为一种更简单的解决方法，您可以在一个备份计划中选择更少的计算机

--- 
原文链接：https://kb.acronis.com/content/63668