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2023-6-5 上午11:56
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# 问题现象（介绍） - 您正在尝试在远程机器上安装代理程序 - 安装失败，出现错误：“上下文句柄与任何已知的上下文句柄不匹配”或“The context handle does not match any known context handles ” 完整的错误信息如下： Error code: 22 Modules: 309 Line Info: 0x8D165E86FB819597 Fields: {"CommandID":"F67F2F21-8511-438B-A4F4- 80C250FAC590","$module":"management_server_vsa64_16428"} Message: TOL: Failed to execute the command. Adding agents to the management server ------------------------ Error code: 22 Modules: 309 Line Info: 0x8D165E86FB819597 Fields: {"CommandID":"F67F2F21-8511-438B-A4F4- 80C250FAC590","$module":"remote_installation_addon_vsa64_16428"} Message: TOL: Failed to execute the command. Adding agents to the management server ------------------------ Error code: 22 Modules: 309 Line Info: 0x8D165E86FB819597 Fields: {"CommandID":"97362C4F-AF94-43BF-9EA7- 4F8E01D90248","$module":"remote_installation_addon_vsa64_16428"} Message: TOL: Failed to execute the command. Remote installation of agents ------------------------ Error code: 22 Modules: 276 Line Info: 0x67BE6875CD4600DD Fields: {"$module":"remote_installation_addon_vsa64_16428"} Message: Failed to get information about remote machine '' (Windows OS was expected). ------------------------ Error code: 5 Modules: 276 Line Info: 0xAC0572B83EE95C0C Fields: {"$module":"remote_installation_addon_vsa64_16428"} Message: Failed to connect to the service. ------------------------ Error code: 61 Modules: 69 Line Info: 0x935A2B77507E56EE Fields: {"$module":"remote_installation_addon_vsa64_16428"} Message: Failed to install the service. ------------------------ Error code: 15 Modules: 69 Line Info: 0xD4B32A925E8F6B69 Fields: {"$module":"remote_installation_addon_vsa64_16428"} Message: Failed to create the service. ------------------------ Error code: 24 Modules: 69 Line Info: 0xC6E4B837213F69CD Fields: {"$module":"remote_installation_addon_vsa64_16428"} Message: 'LsaAddAccountRights' function has failed. ------------------------ Error code: 65520 Modules: 0 Line Info: 0xBD28FDBD64EDB90C Fields: {"$module":"remote_installation_addon_vsa64_16428","code":"3489857541"} Message: The context handle does not match any known context handles # 问题原因 微软方面的问题。 # 解决方法 [升级](https://kb.tieten.cn/open.knowledge/view/282)到Acronis Cyber Protection 15，这个问题就不会再出现了。 另请参见： [Acronis Cyber Protect 15：如何下载免费升级版](https://kb.acronis.com/content/65636) [升级到Acronis Cyber Protect 15](https://kb.tieten.cn/open.knowledge/view/282) 标签： 远程安装失败 原文链接：https://kb.acronis.com/content/70491
新内容
内容
# 问题现象（介绍） - 您正在尝试在远程机器上安装代理程序 - 安装失败，出现错误：“上下文句柄与任何已知的上下文句柄不匹配”或“The context handle does not match any known context handles ” 完整的错误信息如下： Error code: 22 Modules: 309 Line Info: 0x8D165E86FB819597 Fields: {"CommandID":"F67F2F21-8511-438B-A4F4- 80C250FAC590","$module":"management_server_vsa64_16428"} Message: TOL: Failed to execute the command. Adding agents to the management server ------------------------ Error code: 22 Modules: 309 Line Info: 0x8D165E86FB819597 Fields: {"CommandID":"F67F2F21-8511-438B-A4F4- 80C250FAC590","$module":"remote_installation_addon_vsa64_16428"} Message: TOL: Failed to execute the command. Adding agents to the management server ------------------------ Error code: 22 Modules: 309 Line Info: 0x8D165E86FB819597 Fields: {"CommandID":"97362C4F-AF94-43BF-9EA7- 4F8E01D90248","$module":"remote_installation_addon_vsa64_16428"} Message: TOL: Failed to execute the command. Remote installation of agents ------------------------ Error code: 22 Modules: 276 Line Info: 0x67BE6875CD4600DD Fields: {"$module":"remote_installation_addon_vsa64_16428"} Message: Failed to get information about remote machine '' (Windows OS was expected). ------------------------ Error code: 5 Modules: 276 Line Info: 0xAC0572B83EE95C0C Fields: {"$module":"remote_installation_addon_vsa64_16428"} Message: Failed to connect to the service. ------------------------ Error code: 61 Modules: 69 Line Info: 0x935A2B77507E56EE Fields: {"$module":"remote_installation_addon_vsa64_16428"} Message: Failed to install the service. ------------------------ Error code: 15 Modules: 69 Line Info: 0xD4B32A925E8F6B69 Fields: {"$module":"remote_installation_addon_vsa64_16428"} Message: Failed to create the service. ------------------------ Error code: 24 Modules: 69 Line Info: 0xC6E4B837213F69CD Fields: {"$module":"remote_installation_addon_vsa64_16428"} Message: 'LsaAddAccountRights' function has failed. ------------------------ Error code: 65520 Modules: 0 Line Info: 0xBD28FDBD64EDB90C Fields: {"$module":"remote_installation_addon_vsa64_16428","code":"3489857541"} Message: The context handle does not match any known context handles # 问题原因 微软方面的问题。 # 解决方法 [升级](https://kb.tieten.cn/open.knowledge/view/282)到Acronis Cyber Protection 15，这个问题就不会再出现了。 另请参见： [Acronis Cyber Protect 15：如何下载免费升级版](https://kb.acronis.com/content/65636) [升级到Acronis Cyber Protect 15](https://kb.tieten.cn/open.knowledge/view/282) 原文链接：https://kb.acronis.com/content/70491
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