问题现象

备份到磁带，并且您的磁带设备是Quantum Scalar i40，i80，i3或i6。

一段时间后，备份失败，并显示以下信息：

error 0x1e30008: A SCSI command is started on device '\\?\scsi#changer&ven_quantum&prod_scalar_i40-i80#5&7f4a173&0&000001#{53f56310-b6bf-11d0-94f2-00a0c91efb8b}'.
| Details: Operation: MOVE_MEDIUM
| OperationCode: 0xA5
| Reserved1: 0x00
| LogicalUnitNumber: 0x00
| TransportElementAddress[2]: [0x00 0x00 ]
| SourceElementAddress[2]: [0x01 0x01 ]
| DestinationElementAddress[2]: [0x10 0x0E ]
| Reserved2[2]: [0x00 0x00 ]
| Flip: 0x00
| Reserved3: 0x00
| Control: 0x00
| 
| line info: 0xff7ab02b13dfb1b0
| $module: scsi_vs_50214
|
| error 0x1e30003: A SCSI operation has failed. SENSE data description:
|   Error code = 0x70
|   Valid = false
|   Segment number = 0
|   Sense key = 0x05 (Illegal request)
|   Reserved = 0x00
|   Incorrect length = false
|   End of media = false
|   File mark = false
|   Information = [0x00, 0x00, 0x00, 0x00]
|   Additional sense length = 0x0A
|   Command specific information = [0x00, 0x00, 0x00, 0x00]
|   Additional sense code = 0x53 (Unknown)
|   Additional sense code qualifier = 0x01 (UNLOAD TAPE FAILURE)
|   Field replaceable unit code = 0x00
|   Sense key specific = [0x80, 0x00, 0x00]

问题原因

兼容性问题。

解决方法

兼容性问题已在Acronis Cyber​​ Backup 12.5的Update 2中得到修复。

原文链接：https://kb.acronis.com/content/60249