现象
- 代理的本地更新、自动更新或远程更新完成,并出现错误“One or several critical issues are found”
- 在Bootstrapper日志(C:\ProgramData\Acronis\InstallationLogs)中,您会看到以下消息:
"Folder C:\ProgramData\Acronis\ is created by non-administrator. Delete this folder manually, and then start the installation again. | Installation will be interrupted."
问题原因
产品中的问题。
Acronis Cyber Protect 15 build 30984和Acronis Cyber Protect Cloud C22.11解决了此问题。
其它信息
如果上述版本中问题仍然存在,请执行以下操作:
1.文件夹C:\ProgramData\Acronis鼠标右键属性的截图
2.收集系统信息并联系支持人员。
另请参见
Acronis Cyber Protect Cloud:代理自动更新或远程更新失败,错误提示“One or several critical issues are found”